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Home About Us Newsroom News 2010 "National Study Confirms Significantly Higher Quality of Catholic Health Systems"
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"National Study Confirms Significantly Higher Quality of Catholic Health Systems"

Napa, CA - Catholic health systems provide significantly higher quality than other types of health systems, according to a new study released by Thomson Reuters, a leading worldwide news and information source. The study released August 9, 2010 found that Catholic and other church-owned health systems demonstrated significantly better, more efficient care than secular non-profit and for-profit health systems.

Using its 100 Top Hospitals: Health System Benchmarks data, Reuters divided 255 U.S. health
systems into four ownership categories: Catholic, other church-owned, investor-owned or not-forprofit. The study compared the systems using eight standard performance metrics of clinical quality and efficiency from publicly available data. Performance measures included risk-adjusted mortality rates and average lengths of stay, patient safety, medical complications, readmission rates, adherence to the National Quality Forum’s core measures of care and HCAHPS patient survey scores (part of the national initiative sponsored by the U.S. Department of Health Services to measure quality of care in hospitals).

The study showed that Catholic health systems demonstrated the highest quality performance and
efficiencies to the communities served in comparison to other groups of health systems. Investor-owned systems demonstrated lower quality performance than other groups. Jean Chenoweth, Senior VP at Thomson Reuters, says that the company’s study of quality ranking by ownership class shows that Catholic providers have leadership that is committed to excelling in quality improvement. Chenoweth comments that "our data suggests that the leadership of health systems owned by churches may be the most active in aligning quality goals and monitoring achievement of mission across the system."

Catholic health system leaders credit a shared commitment to mission, vision and values, as well as an emphasis on treating the whole person - mind, body and spirit, as the driving force behind quality improvement efforts. "In Catholic hospitals, quality is a primary commitment flowing from mission," says Sr. Carol Keehan, President of the Catholic Health Association, "and we are pleased to see this independent confirmation of the success of our efforts."

"Winning for the second consecutive year the ‘Overall Best Performer" among the top 5 percent of all hospitals nationwide for providing excellent patient care exemplifies our patients’ appreciation for the quality of care they receive from caregivers who embrace our Mission and live our values every day," said Dennis Sisto, president and chief executive officer of Queen of the Valley Medical Center in Napa, a Ministry of St. Joseph Health.

Deborah Proctor, President/CEO of St. Joseph Health (SJHS) concurs, noting "our goal is to provide perfect care to every patient we serve, which is what our mission and values call us to do. From the Board level to front-line caretakers, all are focused on ensuring the provision of quality care and creating a place where our patients, regardless of their religious beliefs, can be more healed and more whole from their encounter with us."

St. Joseph Health has a tradition of providing quality care, with its hospitals and physician partners continuously ranking in the top tier of industry quality and customer satisfaction surveys, as well as number of patients served, in their respective communities.

About Thomson Reuters

Thomson Reuters is the world’s leading source of intelligent information for businesses and
professionals. We combine industry expertise with innovative technology to deliver critical
information to leading decision makers in the financial, legal, tax and accounting, healthcare and science and media markets, powered by the world’s most trusted news organization. With
headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters
employs 55,000 people and operates in over 100 countries. For more information, go to
www.thomsonreuters.com.

About Queen of the Valley Medical Center
Queen of the Valley Medical Center is a 191-bed, acute-care facility founded by the Sisters of St. Joseph of Orange. The Queen is the largest health care facility and one of the largest employers in Napa County. Services provided include: a Regional Heart Center, a Regional Orthopedic Center, a Regional Cancer Center approved with commendations by the American College of Surgeons, a Women’s Center, maternity and infant care, inpatient and outpatient minimally invasive surgery, occupational health, imaging center and full-service
emergency department, among many other specialty services. For more information about Queen of the Valley Medical Center, log onto www.thequeen.org.

Queen of the Valley Medical Center was founded by the Sisters of St. Joseph of Orange. Its mission is to extend the healing ministry of Jesus in the tradition of the Sisters of St. Joseph of Orange by continually improving the health and quality of life of people in the communities we serve.


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