Section: News

CARE Network Enters Contest about Reducing Hospital Readmissions


(Napa – Nov. 21,2012) Employees of Queen of the Valley's CARE Network recently entered a contest sponsored by the Robert Wood Johnson Foundation (RWJF) that is seeking to discover innovative solutions for keeping patients from being readmitted to the hospital. The CARE Network created and submitted a video that highlights all the great work the program does for the community, and how the program works collaboratively with patients to improve their care and health outcomes. Many familiar faces are featured in the video along with patients who have benefitted from the program. Watch the video here.

Across the country, patients, their families, nurses, care coordinators, and other front-line health care providers are pioneering effective ways to reduce hospital readmissions, according to the RWJF. The CARE Network has been doing this here in the Napa Valley for nearly 15 years and has been highly successful in reducing costs associated with emergency medical services and preventable hospitalizations. The program was recognized nationally for its work this past summer when the American Hospital Association gave the program a prestigious AHA Nova Award. The CARE Network is one of only five programs nationwide to receive the award.

Winners of the contest will be professionally filmed, and they and their video will be featured during RWJF's Care About Your Care effort early in 2013. Care About Your Care is a national effort to spark conversation and galvanize attention about what people can do to identify and receive better health care.

The CARE (Case Management, Advocacy, Resources, and Education) Network is a community-based disease management program designed to improve the quality of life of low-income adults with chronic diseases and/or co-morbidities and complex socio-economic needs. Low-income, uninsured or underinsured patients who have chronic conditions such as heart disease, HIV/AIDS, diabetes and cancer benefit from the services.

An interdisciplinary team comprised of registered nurses, social workers, community care aides, a behavioral health specialist and a chaplain provide comprehensive support and case management services to referred patients, including:

  • Disease education (including coping and decision-making)
  • Medication compliance and adherence
  • Benefits, financial and community resources
  • Limited social or family support
  • Home safety concerns
  • Over- or under-utilization of medical services

To learn more about the CARE Network, click here.

About Queen of the Valley Medical Center

Queen of the Valley Medical Center is a 191-bed, acute-care facility founded by the Sisters of St. Joseph of Orange. The Queen is the largest health care facility and one of the largest employers in Napa County. Services provided include: a Regional Heart Center, a Regional Orthopedic Center, a Cancer Center approved with commendations by the American College of Surgeons, a Women's Center, maternity and infant care, inpatient and outpatient minimally invasive surgery, occupational health, and full-service emergency department, among many other specialty services. More information about Queen of the Valley Medical Center can be found at

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