Section: News

Queen of the Valley Earns ‘Top Performer on Key Quality Measures®’ Recognition from The Joint Commission


(Napa, Calif. – November 20, 2014) – Queen of the Valley Medical Center has been recognized as a 2013 Top Performer on Key Quality Measures®by The Joint Commission, the leading accreditor of health care organizations in the United States. Queen of the Valley was recognized as part of The Joint Commission's 2014 annual report "America's Hospitals: Improving Quality and Safety," for attaining and sustaining excellence in accountability measure performance for heart attack, heart failure, pneumonia and surgical care. The Queen is one of 1,224 hospitals in the United States – and one of only hospital in the Napa County -- to achieve the 2013 Top Performer distinction.

The Top Performer program recognizes hospitals for improving performance on evidence-based interventions that increase the chances of healthy outcomes for patients with certain conditions. To be a 2013 Top Performer, hospitals had to meet three performance criteria based on 2013 accountability measure data, including:

  • Achieving cumulative performance of 95 percent or above across all reported accountability measures;
  • Achieving performance of 95 percent or above on each and every reported accountability measure where there were at least 30 denominator cases; and
  • Having at least one core measure set that had a composite rate of 95 percent or above, and (within that measure set) all applicable individual accountability measures had a performance rate of 95 percent or above.

"Delivering the right treatment in the right way at the right time is a cornerstone of high-quality health care. I commend the efforts of Queen of the Valley Medical Center for their excellent performance on the use of evidence-based interventions," said Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., president and CEO, The Joint Commission.

"This recognition is a testament to our dedicated team of physicians, nurses, technicians and support staff who helped develop and sustain Queen of the Valley's comprehensive programs for ensuring high-quality health care," said Walt Mickens, president and CEO of Queen of the Valley Medical Center. "Their clinical expertise and commitment to performance improvement have resulted in better overall results for our patients."

For more information about the Top Performer program, visit

About Queen of the Valley Medical Center

Queen of the Valley Medical Center is a 191-bed, acute-care facility founded by the Sisters of St. Joseph of Orange. The Queen is the largest health care facility and one of the largest employers in Napa County. Services provided include a regional heart center; a regional orthopedic center; a cancer center approved with commendations by the American College of Surgeons; the Peggy Herman Neuroscience Center, a neurosurgery program affiliated with UCSF; a Women's Center; maternity and infant care; inpatient and outpatient minimally invasive surgery; and a full-service emergency department and trauma center. More information may be found at

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