[NAPA, CA. – May 24, 2020] –Queen of the Valley Medical Center has earned The Joint Commission’s
Gold Seal of Approval® for Total Hip and Knee Replacement Certification by demonstrating continuous
compliance with its performance standards. The Gold Seal is a symbol of
quality that reflects a health care organization’s commitment to
providing safe and quality patient care.
“We are proud of our caregivers who made this recognition possible,”
said Larry Coomes, chief executive officer at Queen of the Valley. “The
designation is a reflection to all the individuals who are part of our
orthopedics team and deliver safe, compassionate care to patients to ensure
The certification recognizes health care organizations that provide clinical
programs across the continuum of care for hip and knee replacement—including
pre-surgical consultation to the intraoperative, hospitalization, rehabilitation
activities and follow up with an orthopedic surgeon. The certification
evaluates how organizations use clinical outcomes and performance measures
to identify opportunities to improve care, as well as to educate and prepare
patients and their caregivers for discharge.
Queen of the Valley Medical Center underwent a rigorous, onsite review
on Friday, February 28. During the visit, a team of Joint Commission reviewers
evaluated compliance with related certification standards including: program
management, delivering clinical care, supporting self-management, clinical
information management, and performance measurement.
Joint Commission standards are developed in consultation with health care
experts and providers, measurement experts and patients. The reviewers
also conducted onsite observations and interviews.
The Queen’s orthopedics program has been recognized by other organizations
over the past year, including:
- Blue Shield of California, which named the hospital a Blue Distinction
Center+ for Knee and Hip Replacement, part of the Blue Distinction Specialty
- US News & World Report, which listed Queen of the Valley’s knee
replacements as “High Performing”.
“Core Certification for Total Hip and Knee Replacement programs recognizes
health care organizations committed to fostering continuous quality improvement
in patient safety and quality of care,” says Mark Pelletier, RN,
MS, chief operating officer, Accreditation and Certification Operations,
and chief nursing executive, The Joint Commission. “We commend Queen
of the Valley Medical Center for using certification to reduce variation
in its clinical processes and to strengthen its program structure and
management framework for orthopedic patients.”
For more information, please visit
The Joint Commission website.