Section: News

Queen of the Valley Sets Up Auxiliary Screening Tent to Minimize Potential Exposure of Respiratory Patients in the Emergency Department

03/19/2020

NAPA, Calif. (March 18, 2020)— Queen of the Valley Medical Center is in the process of standing up an auxiliary screening tent behind the Emergency Department (ED) in response to COVID-19. The site will serve as a separate triage area for Emergency Department patients exhibiting respiratory or febrile symptoms to minimize potential exposure to caregivers and other patients.

The main goal for the community screening tents are to:

  • Perform pre-entry screening on symptomatic patients one at a time to do triage.
  • Provide information to asymptomatic patients who don’t require emergency medical care, including providing information on the Coronavirus Assessment Tool available online and Virtual Care options.

“As we continue to work in conjunction with colleagues across our Providence St. Joseph Health family of ministries, CDC, California Department of Public Health and others to respond to COVID 19, we are incredibly thankful to each of our caregivers who are on the front-lines, caring for our community,” said Larry Coomes, Chief Executive.

It is important to note that at this time, this is not a surge tent meant to care for patients due to a lack of capacity in the ED or hospital, nor is it a testing site. To be clear, this is NOT a test site or a drive through test site. Testing is not done at the hospital. We collect the specimens and the testing is currently done at public health laboratories or certain qualified high-complexity labs. If a patient meets certain medical criteria suggestive of COVID-19, such as signs of a serious lower respiratory illness, we will work with our local health authorities to approve a test at an authorized site.

As noted by Napa County Public Health, testing is limited at this time in Napa County. Napa County Public Health and other healthcare systems are working to establish a centralized specimen collection site. Individual healthcare providers will need to order tests for their patients, and if the patient meets criteria for testing, Napa County Public Health will contact them for an appointment. Visit https://www.countyofnapa.org/2776/COVID-19-Testing for more information.

If You Feel Sick

The main symptoms of COVID-19 are fever, cough and shortness of breath. As noted by Napa County Public Health, if you would not normally visit your doctor for these symptoms, don’t go to the doctor. If you are experiencing minor symptoms, call your medical professional; Please do not go to the emergency department or your doctor’s office as you may infect other people. Call your doctor and ask for advice if you have concerns about your illness. Please do not show up in person.


When to go to the ER

  • If you have profound difficulty breathing, unremitting fever, lethargy or weakness.
  • If you feel very ill and you have diabetes, chronic lung disease or other serious conditions.
  • If you feel very ill and have traveled to an area with coronavirus or have known contact with someone who has the virus.
  • Do not walk through the waiting room. Call ahead if possible. Ask for a face mask and identify yourself to staff.
  • If you are experiencing a medical emergency, and cannot safely transport yourself to the emergency room, call 9-1-1 and inform the dispatchers which symptoms you have that are consistent with COVID-19.


Queen of the Valley Medical Center has taken extensive measures to protect the safety of our caregivers and patients and to protect the health of our communities, including:

  • Visitor Restrictions: As a safety precaution to prevent the risk of spreading COVID-19, we have implemented visitor restrictions in accordance with recommendations from the CDC and guidance from the State of California. At this time, no visitors will be allowed in any of our ministries unless they meet certain criteria. St. Joseph Health understands the importance of patients having access to their loved ones while receiving care in the hospital and we ask patients and their families to consider communication through phone and video chat as their primary means of communication. Click here details.
  • Synergy Health Clubs: While there are currently no known cases of COVID-19 among both members and staff, Synergy Health Club in Napa and Petaluma are temporarily closed to reduce risks related to the spread of COVID-19. Synergy Health Club remains an outlet for our community to take good care by offering virtual training, daily workout videos to do at home, walking challenges, as well as tips and inspiration to stay well. Exercise for healthy individuals remains highly encouraged to boost your immune system and manage anxiety or stress during these uncertain times. Be sure to follow Synergy on Facebook at @SynergyNapa and @SynergyPetaluma to stay connected and active. Click here for details.

For details about COVID-19 updates, visit www.thequeen.org.

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