Mission, Vision and Values
For close to 60 years, Queen of the Valley Medical Center has been the
premiere medical facility in the Napa Valley. Our long history of providing
high quality and caring service is founded on four core values: Dignity,
Service, Excellence and Justice
These central principles inspire us to reach out to those in need and to
help heal the whole person-mind, body and spirit. They are the driving
force behind our organizational mission:
To extend the healing ministry of Jesus in the tradition of the Sisters
of St. Joseph of Orange by continually improving the health and quality
of life of people in the communities we serve.
We Respect Each Person as an Inherently Valuable Member of the Human Community
and as a Unique Expression of Life.
- We respect the inherent dignity and worth of every individual.
- We share needed information and encourage decision making, responsibility,
and accountability at all levels.
- We communicate openly with each other and provide timely honest feedback.
- We provide recognition-formal and informal- to individuals and work groups
for their contributions.
- We recognize the importance of a balance between work and personal life.
We Bring Together People Who Recognize That Every Interaction is a Unique
Opportunity to Serve One Another, The Community, and Society.
- We respond to the needs of the whole person: body, mind, and spirit.
- We foster an environment characterized by hospitality, trust, and a spirit
- We design and evaluate our organizational systems and structures to assure
that they meet the needs of those we serve.
- We value the opportunity to be of service beyond our organization by contributing
to the will-being of our communities.
- We work with others-public and private agencies, associations and individuals-to
improve the delivery and quality of health services.
We Foster Personal and Professional Development, Accountability, Innovation,
Teamwork, and Commitment to Quality.
- We foster personal and professional development, free exchange of diverse
ideas, innovation, and teamwork.
- We expect accountability for excellence in performance and for adherence
to professional and organizational standards.
- We work together to be effective and efficient in the use of resources
and to provide a safe environment.
- We require a reasonable financial return in order to fulfill our mission.
- We develop programs and processes to measure and continually improve quality
in everything we do.
We Advocate For Systems and Structures That Are Attuned to the Need of
the Vulnerable and Disadvantaged and that Promote a Sense of Community
Among All Persons.
- We advocate at local, state, and national levels of health care policies
that provide universal access to basic benefits, distribute burdens and
benefits equitably, and promote the responsible allocation of resources.
- We dedicate resources to the care of the medically poor.
- We develop systems and structures that attend to the needs of those at
risk of discrimination because of age, gender, lifestyle, cultural or
ethnic background, religious beliefs, or socioeconomic status.
- We conduct our business ethically, with integrity, honesty, and confidentiality.
- We develop a work environment that promotes mutual respect, participation,
equitable compensation, growth, and effective use of talents.
- We recognize that individual, institutional, and societal interests are
often in tension; in every case, we strive to discern how the good of
the whole can best be served.
Sisters of St. Joseph Orange
St. Joseph Health is a ministry of The Sisters of St. Joseph of Orange,
who trace their roots back to 17th Century France and the unique vision
of a Jesuit priest named Jean-Pierre Medaille.
Medaille sought to organize an order of religious women who, rather than
remaining sagely cloistered in a convent, would venture out into the community,
seek out "the dear neighbor," and minister to their needs. The
congregation managed to survive the turbulence of the French Revolution
and eventually expanded, not only throughout France, but throughout the world.
In 1912, a small contingent of the Sisters of St. Joseph came to Eureka,
California at the invitation of the local bishop to establish a school.
A few years later, the great influenza epidemic of 1918 caused the Sisters
to temporarily abandon their education efforts to care for the sick in
their homes. They realized immediately that the small community desperately
needed a hospital. In 1920, the sisters opened a 28-bed St. Joseph Hospital
of Eureka-- and their new health care ministry was born.
Sisters of St. Joseph Orange Website