Outpatient Surgery & Procedures Center Receives 5 Star Award, Ranks in the
Top 10% for Overall Quality of Care
Napa, Calif. (April 24, 2017) – Queen of the Valley Medical Center’s Outpatient Surgery and
Procedures Center (OSPC) was recently recognized with an
Excellence in Healthcare Award for being in the Top 10% in Overall Quality of Care.
Given by national healthcare research leader
Professional Research Consultants, Inc. (PRC), the award is based on the surveys of patients. PRC recognizes organizations
and individuals who achieve excellence throughout the year by improving
The award is based on the percentage of patients who rated the outpatient
service line as “Excellent” for the Overall Quality of Care
question. The center received a 5 Star Award for ranking in the top 10%
in Overall Quality of Care in calendar year 2016.
“It is an honor to recognize Queen of the Valley Medical Center with
this Excellence in Healthcare Award for their deserving work,” said
Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true
dedication and determination to achieve this level of excellence in healthcare.
Queen of the Valley has shown their commitment to making their hospital
the best place for patients to be treated.”
“We are honored to receive this award,” said Larry Coomes,
Chief Executive at Queen of the Valley. “This is a testament to
the talent and compassion of our caregivers and surgeons.”
Procedures performed in the center include eye and orthopedic surgeries.
To learn more about the 2017 Excellence in Healthcare Awards, including
eligibility and criteria, visit
About Queen of the Valley Medical Center
Queen of the Valley Medical Center is a 208-bed, acute-care facility founded
by the Sisters of St. Joseph of Orange. The Queen is the largest health
care facility and one of the largest employers in Napa County. Services
provided include a Regional Heart Center, a Regional Orthopedic Center,
a Regional Cancer Center approved with commendations by the American College
of Surgeons, the Peggy Herman Neuroscience Center, maternity and infant
care, inpatient and outpatient minimally invasive surgery, and full-service
emergency department, among many other specialty services. More information
about Queen of the Valley Medical Center can be found at
Professional Research Consultants, Inc. (PRC) is a national healthcare market research company. For more than 35 years,
PRC has facilitated millions of interviews, delivered insightful reports
and provided customized research solutions to hospitals and healthcare
organizations. Services measure community perceptions, brand positions,
patient experience, physician alignment and engagement, and employee engagement.
PRC is also a certified vendor for government-mandated CAHPS surveys and
has partnered with more than 400 communities across the U.S. to conduct
Community Health Needs Assessments.