Prompt Care

Our Services

St. Joseph Health Prompt Care


River Park Shopping Center
1621 West Imola Ave, Napa, CA 94559
Hours of Operation: 10 a.m.-8 p.m.
Closed on major Holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Martin Luther King, Memorial Day, Independence Day July 4th, Labor Day

Holiday Hours
December 6th: Hours 10am to 5pm: Closing early for Holiday Celebration
December 24th: Hours 10am to 5pm: Closing early for Christmas Eve
December 25th: Closed for Christmas
December 31th: Hours: 10am to 5pm: Closing early for New Year’s Eve
​January 1th: Closed for New Year’s Day
January 20th: Hours: 10am to 5pm: Closing early Martin Luther King Jr. Day
February 18: Hours 10am to 5pm: Closing early for President's Day


About Prompt Care

We know illness or injury can happen at the most inconvenient times. Our Napa Urgent Care Center location is now open, every day, 10:00 a.m. to 8:00 p.m. Instead of going to the emergency room, urgent care centers offer a more convenient, less expensive choice for situations that require immediate medical attention but are not life-threatening, such as:

  • Minor broken bones
  • Sprains & sports injuries
  • Ear infections
  • Sinus infections & sore throats
  • Colds & flu symptoms
  • Mild allergic reactions
  • Mild asthma
  • Fever or rash
  • Animal bites
  • Minor cuts & burns
  • Minor work-related injuries
  • Urinary tract infections

St. Joseph Health Prompt Care is staffed with a team of caregivers including Nurse Practitioners, Physician Assistants, Medical Assistants and Radiology Technologists. There are four treatment rooms and an x-ray room, which offers portable digital x-rays that can be sent electronically to the Queen of the Valley’s radiologist who will work with the provider to develop an appropriate treatment plan.

For your convenience and “no wait” diagnostic needs, your primary care provider can refer you to Prompt Care for your blood draws and x-rays. Prompt Care’s out-patient lab draw station will be open Monday-Friday: 7:30 a.m. - 12:00 p.m and 1:00 p.m. - 4:30 p.m.

Which to Use - ER or Urgent Care?


Urgent Care centers address a specific problem during a one-time visit. Patients need to visit their primary care providers for follow-up care. Prompt Care’s medical team can care for conditions or needs including:

  • Minor broken bones
  • Sprains
  • Ear infections
  • Sinus infections and sore throats
  • Colds and flu symptoms
  • Allergic reactions
  • Mild asthma
  • Fever or rash
  • Animal bites
  • Minor cuts and burns
  • Minor work-related injuries
  • Digital X-rays


Don’t take chances with any condition that may be more serious or life-threatening. The ER is better equipped to care for you in the event of:

  • Heart attack
  • Stroke
  • Severe, sudden pain
  • Severe bleeding
  • Head injuries and other traumatic injuries
  • Loss of consciousness/passing out
  • Severe trouble breathing
  • Chest pain
  • Sudden eyesight problems
    (blurriness or loss of vision)

If you or a loved one experience a life-threatening emergency, call 911 immediately.

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