Mail is delivered to your room Monday through Friday. Mail received after
your discharge from the medical center will be forwarded to your home
address unless you leave other instructions at the time of discharge.
Mail, flowers, and gifts should be sent to:
Queen of the Valley Medical Center
1000 Trancas Street
Napa, CA 94558
Attention: “Patient’s Name”
Telephone service is available in all rooms. To call locally, dial 9 and
then dial the local number. Calls outside the Napa area can be charged
to your home number or the number being called. To make toll calls within
the 707, 415, 341, 925, 650 and 408 area codes, dial 8-0 and then the
number. The commercial operator will ask for billing information.
Visitors wishing to call your room should dial the general medical center
number, (707) 252-4411, and then your room number as the extension. For
double rooms, use the following guideline:
For the bed nearest to the door, the phone extension is the room number.
For the bed nearest to the window, the phone extension is the room number plus 1.
Example: In Room 3122, the phone by the door is ext. 3122; the phone by
the window is ext. 3123.
Cell phone use is prohibited inside the medical center to protect the privacy
of our patients.