Prompt Care

Our Services

Introducing St. Joseph Health Prompt Care

Coming soon to the Napa Valley in 2017!


River Park Shopping Center
1621 West Imola Ave, Napa, CA 94559
Hours of Operation: 10 a.m.-8 p.m.

About Prompt Care

Whether you’ve twisted your ankle or need to treat your child’s earache, Queen of the Valley’s new urgent care center gives patients increased access to affordable treatments and same-day medical care. No appointment is necessary! Here’s what you can expect:

  • Quality Care: There will be four treatment rooms staffed by a comprehensive team of health care professionals. The clinic will be stocked with everything necessary to diagnosis and treat a variety of illnesses and injuries from minor broken bones and wounds to lacerations and suture repair.
  • Prompt Service: Portable digital X-Rays will make diagnosis faster. Images will be sent electronically through a Picture Archiving and Communication System (PACS) to the Queen of the Valley Medical Center’s imaging department where a radiologist
    will make a diagnosis and communicate a treatment plan with the radiology technician on-site.
  • Local: The center’s location, near major traffic intersections and less than two miles from downtown Napa, is easily accessible for both residents and visitors. With the renaissance of the River Park Shopping Center, patients will be welcomed by a new and improved plaza.

Which to Use - ER or Urgent Care?


Urgent Care centers address a specific problem during a one-time visit. Patients need to visit their primary care providers for follow-up care. Prompt Care’s medical team can care for conditions or needs including:

  • Minor broken bones
  • Sprains
  • Ear infections
  • Sinus infections and sore throats
  • Colds and flu symptoms
  • Allergic reactions
  • Mild asthma
  • Fever or rash
  • Animal bites
  • Minor cuts and burns
  • Minor work-related injuries
  • Digital X-rays


Don’t take chances with any condition that may be more serious or life-threatening. The ER is better equipped to care for you in the event of:

  • Heart attack
  • Stroke
  • Severe, sudden pain
  • Severe bleeding
  • Head injuries and other traumatic injuries
  • Loss of consciousness/passing out
  • Severe trouble breathing
  • Chest pain
  • Sudden eyesight problems
    (blurriness or loss of vision)

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